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Oboya Horticulture Industries leverages Snowblue AI's AI Assistant to enhance its global operations, offering seamless 24/7 support and streamlined internal training, reinforcing its position as a leading multinational in the horticultural supply sector.

1/1/20252 min read

Oboya Horticulture Industries: A Global Powerhouse Established in 2006, Oboya Horticulture Industries has become a multinational manufacturing titan, offering a comprehensive range of supplies for the horticultural sector. With its expansive portfolio that includes daily packaging materials, pots, trays, trolleys, and displays, Oboya caters to flower and vegetable growers, packaging companies, importers/exporters, and wholesalers across over 60 countries. With manufacturing prowess rooted in China and a dynamic sales network spanning numerous countries, Oboya, under the leadership of founder and CEO Robert Wu, has crafted a legacy of innovation and excellence.

Revolutionizing Operations with AI Assistance In its quest to fortify and expand its global footprint, Oboya embraced the transformative power of AI by integrating Snowblue AI Limited's AI Assistant technology. This strategic move has not only streamlined Oboya’s operations but also significantly enhanced its customer service and global sales support.

Global Sales Support with a Digital Touch The AI Assistant has become a linchpin in Oboya’s sales strategy, providing round-the-clock support and bridging time zone gaps to ensure continuous and efficient service to its worldwide clientele. With the ability to handle a multitude of languages and regional nuances, the AI Assistant personalizes the customer experience, ensuring that every client, regardless of location, receives tailored assistance.

Internal Training Transformed Oboya’s commitment to excellence is evident in its workforce, and here too, the AI Assistant has played a pivotal role. It serves as an internal training tool that disseminates knowledge about Oboya’s vast product range and operational protocols, ensuring that staff members are well-informed and aligned with the company’s standards of excellence.

Seamless 24/7 Service The AI Assistant guarantees that Oboya’s support is ceaseless. Customers and partners globally can access information and assistance at any time, thus reinforcing Oboya’s reputation for reliability and customer-centric service. This constant availability has also allowed Oboya to tackle the logistical and operational challenges inherent in catering to a global market.

In conclusion, Oboya Horticulture Industries' collaboration with Snowblue AI Limited to deploy an AI Assistant has been a game-changer. It has not only streamlined internal processes but also elevated the customer experience, solidifying Oboya's status as a global leader in the horticultural industry. Through innovative AI integration, Oboya continues to bloom in its journey, setting new standards in the global horticultural supply chain.